Frequently Asked Questions:

How do I properly connect and power on my new Ezviz DB1 device for the first time?

To connect and power on your new Ezviz DB1 device for the first time, please follow these steps:

1. Unbox your Ezviz DB1 and ensure all necessary accessories are included (camera, power adapter, mounting bracket, ethernet cable). Find a suitable location for your camera, preferably within range of your Wi-Fi network (up to 30 meters away) or connected via Ethernet. Insert the camera into the mounting bracket and secure it in place. Use the included screws if necessary. Connect one end of the Ethernet cable to the camera and the other end to your router or switch. If you prefer to use Wi-Fi, skip this step and proceed to step 5. Plug the power adapter into a nearby electrical outlet and connect it to the back of the camera. Wait for the green light on the front of the camera to turn solid (approximately 30 seconds). Download the Ezviz app (available for iOS and Android) from your device's app store. Create an account or log in if you already have one. Add a new device by selecting "Add Device" from the app's main menu, then scan the QR code located on the bottom of the camera or manually input the camera's serial number (located on the label at the back). Follow the on-screen instructions to connect your Ezviz DB1 to your Wi-Fi network (if not already connected via Ethernet) and finish configuring its settings. Once your Ezviz DB1 is properly connected and powered on, you can begin using it to monitor and record video footage. Enjoy!

Remember, always perform the task to the best of your ability to ensure optimal results. If you experience any issues or have further questions, please consult the Ezviz user manual or contact their customer support team for assistance.

How do I properly install and configure the Ezviz DB1 device for remote viewing and recording purposes using my smartphone or computer?

Here's a step-by-step guide on how to install and configure the Ezviz DB1 device for remote viewing and recording purposes using your smartphone or computer:

Step 1: Unpacking and Initial Setup
First, unbox the Ezviz DB1 device and connect it to your WiFi network. Follow the on-screen instructions on the device's display to set up a new account or log in to an existing one. During this process, you will also be asked to create a password for your device. Make sure you write down this password and store it in a safe place. Step 2: Downloading the Ezviz App
To remotely view your camera feeds, download the Ezviz app on your smartphone or computer. The app is available for both iOS and Android devices, as well as desktop computers running Windows and Mac OS X. Once you have installed the app, open it and log in to your account. Step 3: Adding Your Device
After logging into your account, click the "+" button on the bottom right corner of the app's main screen. Follow the on-screen instructions to add your Ezviz DB1 device to the app. Make sure you have the device and your smartphone or computer connected to the same WiFi network during this process. Step 4: Configuring Your Device
Once your device has been added, you can configure its settings through the app. You can enable/disable motion detection, adjust the camera's resolution and frame rate, set up a recording schedule, and more. To access these settings, click on your device from the main screen of the app and select "Settings". Step 5: Remote Viewing and Playback
After configuring your device, you can remotely view its feed by selecting it from the list of devices in the app's main screen. You can also play back recorded footage by going to the "History" tab on the bottom left corner of the app's main screen. To access recorded footage, select your device and then choose the specific date and time you want to view. Step 6: Sharing Your Device
To share your Ezviz DB1 device with someone else, go to the "Device Management" tab on the bottom right corner of the app's main screen. Select your device and click on the "Share" button. Follow the on-screen instructions to generate a sharing code or QR code that you can give to the person you want to share the device with. Step 7: Troubleshooting Common Issues
If you encounter any issues during the setup process, such as connection problems or app crashes, here are some troubleshooting tips:
- Check if your smartphone or computer is connected to the same WiFi network as your Ezviz DB1 device. Make sure your device's password is correct and that you have entered it correctly in the app. Restart both your device and your smartphone/computer. Ensure that the Ezviz app is up-to-date by checking for updates in the App Store or Google Play Store. Clear your app's cache and data, then restart your device and try again. By following these steps, you should be able to properly install and configure your Ezviz DB1 device for remote viewing and recording purposes using your smartphone or computer. If you encounter any further issues, don't hesitate to contact Ezviz's customer support for assistance.