Frequently Asked Questions:

What is the recommended placement and mounting process for the Arlo AAD1001 outdoor siren, and how do I connect it with my existing Arlo cameras system?

The recommended placement of the Arlo AAD1001 Outdoor Siren is near your Arlo base station where it has a strong Wi-Fi signal. Ensure that the siren is placed in an accessible and secure area to avoid unwanted tampering. You should also mount it at least 5 feet above ground level, away from sources of noise like HVAC systems or water faucets.

To connect your Arlo Outdoor Siren with your existing Arlo cameras system, follow these steps:

1. Install the Arlo app on your smartphone if you haven't done so already.
2. Log into your Arlo account using your email address and password.
3. Tap the "Add Device" button located at the bottom of the screen.
4. Choose "Arlo Siren" from the list of available devices.
5. Follow the on-screen instructions to complete the setup process. This may include scanning a QR code, pairing the siren with your base station, and testing its functionality.
6. Once connected, you can customize various settings such as alarm sounds, activation time, and trigger events for when the siren will sound (e.g., motion detection, sound detection).

Remember to always test your Arlo Outdoor Siren after installation to ensure it's functioning properly and providing adequate protection for your property.

How do I properly install and set up the Arlo AAD1001 electrical accessory for use with my Arlo system?

To install and set up the Arlo AAD1001 electrical accessory, please follow these steps:

1. Ensure that your Arlo system is compatible with the Arlo AAD1001. The AAD1001 is designed for use with Arlo Pro 2, Arlo Q Plus, and Arlo Go systems. Locate a power source near where you want to install the electrical accessory. The AAD1001 is compatible with standard AC outlets (110-240VAC). Insert the electrical accessory into the included mounting plate. The plate can be mounted using screws or adhesive strips, depending on your preference. Plug the power adapter into an AC outlet and connect it to the electrical accessory using a standard Ethernet cable. The adapter should be placed near the electrical accessory, but not too close as to cause overheating. Connect the electrical accessory to your Arlo system using the Arlo app on your mobile device or computer. Follow the instructions provided by the app to complete the setup process. Place your Arlo camera(s) near the electrical accessory for optimal performance. The AAD1001 can provide power to up to six cameras simultaneously, as long as they are all within a 15-foot radius of the accessory. Test your Arlo system to ensure that it is functioning properly with the new electrical accessory in place. Check for any issues with connectivity, motion detection, or video quality. If you encounter any problems during installation or setup, refer to the user manual provided by Arlo for additional guidance and support. You can also contact Arlo customer service for assistance.

My new Arlo audio doorbell's motion sensor is not detecting any motion, but it's picking up voices clearly when someone speaks near it. Why is that happening?

There could be a few reasons why your Arlo audio doorbell's motion sensor isn't detecting motion, but the microphone is picking up voices. Here are some possible explanations:

1. Motion sensor sensitivity**: The motion sensor might be set to a low sensitivity level or have a narrow field of view, causing it to miss some movements. Check the Arlo app settings to see if you can adjust the motion detection sensitivity. Inadequate lighting**: Motion sensors often rely on infrared (IR) light to detect movement. If the area around your doorbell is poorly lit, especially at night or in low-light conditions, it might not be able to detect motion accurately. Consider adding some extra lights near the doorbell to improve visibility. Obstruction or interference**: Physical obstructions like trees, bushes, or even the camera's own housing might be blocking the motion sensor's view. Additionally, other electronic devices in the area could be interfering with the motion sensor's signal. Try repositioning the doorbell slightly or moving any nearby devices that might be causing interference. Firmware issue**: It's possible that there's a firmware glitch or outdated software on your Arlo device, which is affecting the motion detection functionality. Check for any available updates in the Arlo app and see if installing them resolves the issue. Motion sensor calibration**: Some doorbells require calibration to adjust the sensitivity of the motion sensor to their specific environment. If you've recently installed the doorbell or moved it from another location, it might need recalibration. To troubleshoot further, try the following:

* Check if there are any firmware updates available for your Arlo device. Adjust the motion detection sensitivity in the Arlo app settings. Ensure that the area around the doorbell is well-lit and clear of obstructions. Try moving the doorbell to a slightly different position or adjusting its angle to see if it improves motion detection. If none of these steps resolve the issue, you might want to consider contacting Arlo support for further assistance.