Frequently Asked Questions:

What is the process for pairing my Polar Loop with my smartphone and how can I sync my activity data?

To successfully pair your Polar Loop with your smartphone, follow these steps:

1. Turn on Bluetooth on your smartphone.
2. Make sure that you have the Polar Flow app installed on your smartphone. If not, download it from either the Google Play Store (for Android) or Apple App Store (for iOS).
3. Launch the Polar Flow app and follow the setup instructions until you reach the screen titled "Connect Your Device."
4. On the "Connect Your Device" screen, choose "Loops" as your device type.
5. Tap "Next" to proceed. The app will search for available devices nearby.
6. Follow the on-screen prompts to pair your Polar Loop with your smartphone. This usually involves pressing and holding a specific button on your Loop (the instructions will specify which one).
7. Once your device is successfully paired, the screen will change to display the main screen of the Polar Flow app. Your activity data should now sync automatically whenever you wear the Loop.
8. To check whether your Loop has synced with your smartphone, go to "My Day" in the Polar Flow app and scroll down until you see a chart for your daily activities. The Loop's sensor collects data on your steps, distance traveled, calories burned, and active time.

If you experience difficulties pairing your Loop or syncing your activity data, please consult the user manual that came with your device for more detailed instructions or contact Polar customer support through their website at https://www.polar.com/en/support.

How do I sync my Polar Loop with my smartphone?

To sync your Polar Loop with your smartphone, follow these steps:
1. Make sure your Polar Loop is within 3 feet (1 meter) of your smartphone. Open the Polar Flow app on your smartphone and make sure you're signed in to your account. Tap the "Menu" icon (three horizontal lines in the top left corner of the screen). Select "Devices" from the menu. Your Polar Loop should appear under "Active Devices. If it doesn't, tap "Add New Device. Follow the on-screen instructions to connect your Polar Loop to your smartphone. This may involve pressing and holding a button on your device or entering a code that appears in the app. Once your Polar Loop is connected, it will sync automatically with your smartphone whenever you have the Flow app open and within range of the device. You can also manually initiate a sync by tapping "Sync Now" in the Devices menu. To view data from your Polar Loop on your smartphone, go to the "Activity" tab in the Flow app and select the day you want to see data for. Your step count, distance traveled, and other activity information should appear here. You can also view detailed statistics by tapping the "Details" button at the bottom of the screen.

How do I sync my Polar Loop with my smartphone using Bluetooth connectivity?

Ensure that your Polar Loop and smartphone are both turned on and within 10 meters (33 feet) of each other. Open the Polar Flow app on your smartphone and log in to your account. Go to the "Devices" section in the app and select "Sync Devices. Make sure Bluetooth is enabled on your smartphone and your Polar Loop is in pairing mode (press and hold the button on the side of the device until the LED flashes). Wait for the sync to complete, which should take no more than a minute or two. Your data will now be synced automatically as you wear your Polar Loop throughout the day. To view your activity data, go to the "Activity" section in the app. You can also set up notifications and reminders to help you meet your fitness goals using the Polar Flow app. If you have any issues syncing or connecting your Polar Loop, try resetting it by pressing and holding the button on the side until the LED stops flashing and then following the above steps again.

How do I manually set a new goal for my daily step count on the Polar Loop, as it keeps resetting back to its default value every time I sync with my computer?

1. Press and hold the bottom right button until the menu appears. Scroll down to 'Settings' using the top button and select it. In the settings menu, scroll down to 'Daily Goal' (this might be labelled slightly differently depending on your Polar Loop model). Select the daily goal option, then use the top button to increase or decrease the value as desired. You can set any value you want here. Note that changing the daily goal does not affect the default target of 10,000 steps per day. If you want to change this default target, you'll need to go into the Polar Flow app on your computer and make the changes there. To do this:

1. Open the Polar Flow app on your computer. Click on your profile picture in the top right corner and select 'Settings'. In the settings menu, scroll down to 'Daily Goal' (or whatever it's labelled as). Change the value here to your desired daily goal. It's worth noting that if you're syncing regularly and changing the goal frequently, it may be helpful to use Polar Flow's 'Target' feature instead of setting a goal directly on the device. The Target feature allows you to set multiple goals for different days or periods, so you can easily switch between them without having to manually adjust the device every time. Also, if you're experiencing any issues with your Polar Loop resetting its goal after syncing, it may be worth checking that your device is fully updated and that you've checked the settings in Polar Flow to ensure that the changes are being saved correctly.

Do you know that you can use Polar Loop as a GPS Tracker?

All smart watches and sports bands equipped with GPS receivers such as Polar Loop can be used as a GPS tracker. It doesn't matter how you connect to the internet - direct (eSIM) or indirect via a smartphone. In both cases, you can track your wearable device online in real time. More information is available on this GPS tracking platform for smartwatches.

What features has Polar Loop?

This device has pedometer, sleep tracking. You might be interested in some other devices with sleep tracking. If that so, you can find it here.

What kind of wireless communication do you need for activity tracking?

If you want to track your activity during training, you need a device that can communicate. Polar Loop have several types of comunication. For example Bluetooth. The best activity truckers have Bluetooth and you can find them here. More information about wireless communication in activity trackers can be found in our article.